Effective Date: July 10, 2026

At DodoPrep, we want our users to have a positive learning experience. This Refund Policy explains the terms regarding payments, subscriptions, cancellations, and refunds for our services.

1. Subscription Payments

DodoPrep may offer paid subscriptions or premium features that provide access to additional learning tools and AI-powered features.

By purchasing a subscription, you agree to the payment terms displayed at checkout before completing your purchase.

2. Cancellation

You may cancel your subscription at any time to prevent future charges.

After cancellation:

• You will continue to have access to paid features until the end of your current billing period.

• Future subscription renewals will be stopped.

Canceling a subscription does not automatically qualify you for a refund.

3. Refund Eligibility

Refund requests may be considered in situations such as:

• Duplicate payments caused by technical errors.

• Incorrect charges.

• Significant service issues that prevent access to purchased features.

• Other circumstances required by applicable consumer protection laws.

Refund requests must be submitted within a reasonable period after the payment date.

4. Non-Refundable Situations

Refunds are generally not provided for:

• Change of mind after purchase.

• Failure to use available features.

• Lack of academic improvement or expected results.

• Partial use of subscription benefits.

• Forgetting to cancel a subscription before renewal.

5. How to Request a Refund

To request a refund, contact us with:

• Account email address.

• Transaction details.

• Reason for the refund request.

Contact email:

naveed.ahmed@email.dodoprep.com

We will review your request and respond within a reasonable timeframe.

6. Third-Party Payments

If your subscription is purchased through a third-party platform such as an app store or payment provider, refunds may be handled according to their refund policies.

7. Changes to This Refund Policy

We may update this Refund Policy from time to time.

Any changes will be posted on this page with an updated effective date.

8. Contact Us

For refund-related questions:

Email:
naveed.ahmed@email.dodoprep.com or naveed.ahmed@dodoprep.com

Thank you for choosing DodoPrep.